商务英语作文(3篇)
商务英语作文篇1
Businessetiquetteismadeupofsignificantlymoreimportantthingsthanknowingwhichforktouseatlunchwithaclient.Unfortunately,intheperceptionofothers,thedevilisinthedetails.Peoplemayfeelthatifyoucan'tbetrustednottoembarrassyourselfinbusinessandsocialsituations,youmaylacktheself-controlnecessarytobegoodatwhatyoudo.Etiquetteisaboutpresentingyourselfwiththekindofpolishthatshowsyoucanbetakenseriously.Etiquetteisalsoaboutbeingcomfortablearoundpeople(andmakingthemcomfortablearoundyou!)
Peopleareakeyfactorinyourownandyourbusiness'success.Manypotentiallyworthwhileandprofitableallianceshavebeenlostbecauseofanunintentionalbreachofmanners.
DanMcLeod,presidentofPositiveManagementLeadershipPrograms,aunionavoidancecompany,says,"Showmeabosswhotreatshisorheremployeesabrasively,andI'llshowyouanenvironmentripeforlaborproblemsandobviouslypoorcustomersrelations.Disrespectfulanddiscourteoustreatmentofemployeesispassedalongfromthetop."
TheSolution
Mostbehaviorthatisperceivedasdisrespectful,discourteousorabrasiveisunintentional,andcouldhavebeenavoidedbypracticinggoodmannersoretiquette.We'vealwaysfoundthatmostnegativeexperienceswithsomeonewereunintentionalandeasilyrepairedbykeepinganopenmindandmaintainingopen,honestcommunication.Basicknowledgeandpracticeofetiquetteisavaluableadvantage,becauseinalotofsituations,asecondchancemaynotbepossibleorpractical.
Therearemanywrittenandunwrittenrulesandguidelinesforetiquette,anditcertainlybehoovesabusinesspersontolearnthem.Thecaveatisthatthereisnopossiblewaytoknowallofthem!
Theseguidelineshavesomedifficult-to-navigatenuances,dependingonthecompany,thelocalculture,andtherequirementsofthesituation.Possibilitiestocommitafauxpasarelimitless,andchancesare,soonerorlater,you'llmakeamistake.Butyoucanminimizethem,recoverquickly,andavoidcausingabadimpressionbybeinggenerallyconsiderateandattentivetotheconcernsofothers,andbyadheringtothebasicrulesofetiquette.Whenindoubt,sticktothebasics.
TheBasics
Themostimportantthingtorememberistobecourteousandthoughtfultothepeoplearoundyou,regardlessofthesituation.Considerotherpeople'sfeelings,sticktoyourconvictionsasdiplomaticallyaspossible.Addressconflictassituation-related,ratherthanperson-related.Apologizewhenyoustepontoes.Youcan'tgotoofarwrongifyoustickwiththebasicsyoulearnedinKindergarten.(Notthatthosebasicsareeasytorememberwhenyou'reinahard-nosedbusinessmeeting!)
Thissoundssimplistic,butthequalitiesweadmiremostwhenweseetheminpeopleinleadershippositions,thosearetheverytraitsweworksohardtoengenderinourchildren.Ifyoualwaysbehavesothatyouwouldnotmindyourspouse,kids,orgrandparentswatchingyou,you'reprobablydoingfine.Avoidraisingyourvoice(surprisingly,itcanbemuchmoreeffectiveatgettingattentionwhenlowerit!)usingharshorderogatorylanguagetowardanyone(presentorabsent),orinterrupting.Youmaynotgetasmuch"airtime"inmeetingsatfirst,butwhatyoudosaywillbemuchmoreeffectivebecauseitcarriestheweightofcredibilityandrespectability.
Thefollowingareguidelinesandtipsthatwe'vefoundhelpfulfordealingwithpeopleingeneral,inworkenvironments,andinsocialsituations.
It'sAboutPeople
Talkandvisitwithpeople.Don'tdifferentiatebypositionorstandingwithinthecompany.Secretariesandjanitorialstaffactuallyhavetremendouspowertohelporhinderyourcareer.Nexttimeyouneedadocumentpreparedoraconferenceroomarrangedforapresentation,watchhowmanypeopleareinvolvedwiththatprocess(you'llprobablybesurprised!)andmakeitapointtomeetthemandshowyourappreciation.
Makeitapointtoarrivetenorfifteenminutesearlyandvisitwithpeoplethatworknearyou.Whenyou'revisitinganothersite,lingeroveracupofcoffeeandintroduceyourselftopeoplenearby.Ifyouarriveearlyforameeting,introduceyourselftotheotherparticipants.Atsocialoccasions,usethecircumstancesoftheeventitselfasanicebreaker.Afterintroducingyourself,askhowtheyknowthehostorhowtheylikethecrabdip.Talkalittleaboutyourself-yourhobbies,kids,orpets;justenoughtogetpeopletoopenupabouttheirsandgettoknowyouasaperson.
Keepnotesonpeople.Thereareseveral"contactmanagement"softwareapplicationsthataredesignedforsalespeople,butinbusiness,nearlyeveryoneisasalespersoninsomecapacityoranother.Theyhelpyoucreatea"peopledatabase"withnames,addresses,phonenumbers,birthdays,spouseandchildren's'names;whateverdepthofinformationisappropriateforyoursituation.
It'sagoodideatorememberwhatyoucanaboutpeople;andtobethoughtful.Sendcardsorlettersforbirthdaysorcongratulationsofpromotionsorotherevents,sendflowersforengagements,weddingsorincondolenceforthedeathofalovedoneorfamilymember.Peoplewillrememberyourkindness,probablymuchlongerthanyouwill!
商务英语作文篇2
subject:askingfordeferredpayment
dearsirs,
yourinvoiceno.1223forus$80,000worthofgoodssuppliedon20thjulyisduefor,afirebrokeoutinourwarehouselastweekanddestroyedacertainpartofvaluableconsignment.ourclaimisnowwiththeinsurancecompany,butitisunlikelytobemetforanotherthreeorfourweeksanduntilthenwearefacedwithadifficultfinancialsituation.iamthereforewritingforpermissiontodeferpaymentofyourinvoiceuntiltheendofseptember.
asyouknow,myaccountswithyouhavealwaysbeensettledpromptlyanditiswiththeutmostregretthatiamnowforcedtomakethisrequest.ihope,however,thatyouwillfinditpossibletograntit.indoingsoyouwouldrendermeaserviceishouldneverforget.
yoursfaithfully,
xxxx
主题:要求延期付款
亲爱的先生:
贵方7月20日所供第1223号发票项下货物之款项80000美元定于本月底结付。非常不幸,上星期我方仓库发生火灾,毁坏了一部分贵重货物。我们现在正向保险公司提出索赔,但在三四个星期之内,不可能会给予赔偿。在此之前,我方财务形势严峻,故此我们写信请求贵方同意我们推迟到9月底付款。
贵方知道我们一向能迅速与贵方结帐。这次我们被迫向贵方提出这个要求,实在抱歉。我们希望贵方能同意这个要求。若是如此,我们将永远记住贵方给予的帮助。
商务英语作文篇3
Aftercheckingwithallofourotherstoresinthearea,IregrettoinformyouthatIhavebeenunabletolocateanother[itemrequested]foryou.
Ifyouwouldlikemetoplaceaspecialorder,Iwouldbemosthappytodoso.Normally,ittakesbetweenfourtosixweekstoreceivemerchandiseorderedinthismanner.Ifthisisyourdesire,pleasecallmeatyourconvenienceat[telephoneandextension].
Onbehalfof[nameoffirm]Iwouldliketothankyouforshoppingatourstoreandifthereisanywaythatwecanbeoffurtherassistancetoyou,pleaseletusknow.